Policy Hub

Rooted in our commitment to creating a safe, inclusive, and supportive environment, our policies ensure fairness, accountability, and the well-being of all.

Kingdom Academy Policies

Bribery, Corruption & Anti Competition Policy

Kingdom’s policy ensures zero tolerance for bribery and unethical conduct, promoting integrity and compliance. Employees are trained, supported in reporting concerns, and breaches result in strict disciplinary actions to uphold ethical standards.

Health, Safety and Wellbeing Policy 2024

Kingdom’s Health, Safety, and Wellbeing Policy ensures safe, healthy working conditions, compliance with regulations, and continuous improvement through leadership, training, and collaboration to protect staff and others in operations.

Safeguarding & Prevent Policy

Kingdom Academy is committed to practices that protect young people and adults at risk from abuse, exploitation, bullying neglect and self-harm in relation to all its training provision This policy also covers the responsibility KA has to protect…

Kingdom Academy Policy & Procedure Complaints

Kingdom Academy aims to consider complaints and achieve a fair and timely resolution in all cases Kingdom Academy aims to ensure that any complaints from any service or stakeholder is responded to and monitored effectively. This procedure describes how all complaints…

Learner Assessment Appeals

Kingdom Academy aims to ensure the general principles of awards and qualifications set by Awarding Organisations and regulatory bodies, have the widest possible access for all to assessment and accreditation. This document is to be read as the procedure for resolving any issue in respect…

Malpractice & Maladministration Policy & Procedure

Kingdom Academy (KA) aims to take all reasonable steps to prevent the occurrence of any malpractice or maladministration in the development, delivery and award of qualifications (where appropriate) . Where it has not been possible to prevent this, it is in everyone’s interest to ensure that all…

Sexual Harassment Prevention Policy

The Sexual Harassment Prevention Policy at Kingdom Services Group ensures a safe, respectful work environment by prohibiting all forms of sexual harassment. It provides clear reporting procedures, disciplinary actions, employee training, and support through the Employee Assistance Programme.

Modern Slavery Policy

At Kingdom Services Group, we stand firmly against modern slavery in any form. We fully support the Modern Slavery Act and the responsibilities it places on UK businesses to eliminate slavery and human trafficking. Our zero-tolerance approach reflects our unwavering commitment to a supply chain free from exploitation.

Data Privacy Impact Assessment Policy & Procedure

The Data Privacy Impact Assessment Policy ensures compliance with GDPR by identifying and managing data protection risks, safeguarding personal data, and maintaining transparency. This proactive approach reinforces our commitment to protecting the privacy of everyone we work with.

Keeping Children Safe In Education Policy

This is statutory guidance from the Department for Education (‘the Department’). Schools and colleges in England must have regard to it when carrying out their duties to safeguard and promote the welfare of children. For the purposes of this guidance children includes everyone under the age of 18.

Privacy Policy

The UK General Data Protection Regulation Act (GDPR), in conjunction with the Data Protection Act 2018, seeks to protect and enhance the rights of data subjects.  This privacy notice is to help you understand what Kingdom Services Group Ltd do with your personal information when you interact with us and use our services…

Data Terms & Conditions

Our data terms and conditions outline how we handle and process the information shared with us. Designed to ensure transparency, compliance, and trust, this policy explains your rights and our responsibilities when it comes to data usage. By accessing our services, you agree to the principles outlined within this framework…

Kingdom Academy Policy and Procedure Plagiarism

Kingdom Academy (KA) aims to promote a culture of professional integrity and ethical behaviour with its learners. Plagiarism is essentially a matter of honesty, and is therefore something KA takes very seriously. Kingdom Academy delivers and assesses qualifications which are accredited by Awarding Organisations…

Kingdom Academy ESG Policy

At Kingdom, we’re committed to creating a culture that puts sustainability, fairness, and strong governance at the heart of everything we do. We’re proud to support our colleagues, customers, and communities as we take real action on Environmental, Social and Governance (ESG) issues.

ASN Policy (Additional Support Needs)

This policy explains how Kingdom Academy supports learners who have additional support needs that fall outside SEND or disability frameworks. This may include social, personal or contextual factors that affect learning. It outlines how support is identified and provided in a proportionate and inclusive way.

SEND Policy (Special Educational Needs and Disabilities)

This policy sets out how Kingdom Academy identifies and supports learners with special educational needs and disabilities. It explains how SEND support is provided, how it links to reasonable adjustments, and how learners are supported to access learning and progress.

Reasonable Adjustments Policy

This policy explains what reasonable adjustments are and how they are agreed for learners and apprentices who experience barriers linked to disability, learning difficulty or additional needs. It outlines the official support route and how adjustments are reviewed to ensure they remain effective.

Support for Disabled Apprentices Policy

This policy explains how Kingdom Academy supports disabled apprentices to access learning, training and assessment on a fair and equitable basis. It sets out how barriers are removed through appropriate support and reasonable adjustments, while maintaining consistent learning standards.

Apprentice Support Policy

This policy outlines how Kingdom Academy supports apprentices throughout their programme. It explains the types of support available, how support needs are identified, and how learners can access help to balance learning, work and personal responsibilities.

Equality, Diversity and Inclusion Policy for Learners

This policy explains Kingdom Academy’s commitment to creating an inclusive learning environment where all learners are treated fairly, with dignity and respect. It sets out how equality of opportunity is promoted, how diversity is valued, and how barriers to learning are identified and addressed.

Our Group Policies

Diversity, Equity & Inclusion Policy

At Kingdom, we’re committed to creating a workplace where diversity is celebrated, and everyone is treated with dignity and respect. Our goal is simple—equal opportunities for all, and a culture where everyone feels they belong. As part of our zero-tolerance approach to discrimination in any form…

Environment Social Governance Policy

At Kingdom, we’re committed to creating a culture that puts sustainability, fairness, and strong governance at the heart of everything we do. We’re proud to support our colleagues, customers, and communities as we take real action on Environmental, Social and Governance (ESG) issues.

Gender Reassignment Policy

Kingdom is an equal opportunities employer. As a Company, we are committed to ensuring that no person is victimised or subject to any form of bullying or harassment because of any protected characteristic, including gender reassignment. As such, we will always take steps to promote a diverse…

Human Rights Recognition Policy

At Kingdom, we put people at the heart of everything we do. Our colleagues are our greatest asset, and we are committed to treating everyone with dignity and respect. Human rights are fundamental to all of us, and we are dedicated to ensuring these rights are upheld across our business, within our supply chains, and in the wider communities we touch through our work.

Mental Health
Policy

At Kingdom, our colleagues are our greatest asset. We understand the vital role that healthy and engaged colleagues play in our success and recognise that mental health is a key factor in their overall wellbeing. Just as with physical health, we know that colleagues may experience periods of poor mental health. At Kingdom, we are committed to supporting our colleagues through these challenges. 

Sustainable Procurement Policy

At Kingdom Group, we are committed to embedding sustainability into everything we do. This Sustainable Procurement Policy outlines our dedication to:

  • Complying with all UK laws and regulations.
  • Promoting the highest standards of economic, social, ethical, and environmental responsibility…

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Have a question or need more information? Our team is here to help! Whether you’re looking for guidance, have an enquiry, or simply want to learn more about our programmes, we’d love to hear from you.

You can reach us via email, phone, or by filling out a contact form, and we’ll get back to you as soon as possible. Let’s connect and explore how we can support your journey!

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