Chartered Institute Of Housing

CIH Level 4 Certificate in Housing

A recognised qualification designed to equip housing professionals with advanced knowledge and skills to manage housing services, develop policies, and contribute to organisational strategy.

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Elevate Your Expertise with the CIH Level 4 Certificate in Housing

Invest In Your Future With Kingdom Academy's Trusted Programmes with the Chartered Institute Of Housing

The CIH Level 4 Certificate in Housing is a recognised qualification designed to equip housing professionals with advanced knowledge and skills to manage housing services, develop policies, and lead teams effectively. This course is ideal for those already working in the sector who are looking to progress into senior roles or influence strategic decision-making within their organisations.

At Kingdom Academy, we deliver this programme through a flexible, practical learning approach that focuses on applying theory to real-world scenarios. Learners will develop essential skills in housing policy, leadership, customer engagement, and business planning. Whether formalising existing experience or preparing for a leadership position, this course provides the tools and expertise needed to drive positive change in housing services and communities.

Individual Enrolment Investment: £2394+ VAT

For groups of 12 or more, we offer an exclusive in-house training programme tailored to your organisation’s needs. Get in touch to discuss your requirements and receive a tailored quotation.

Key benefits of the programme include:

  • Completion in just twelve months
  • Flexible roll-on, roll-off start dates
  • Delivered by subject matter experts with over 10 years of housing sector experience
  • Achievement rates exceeding the national average
  • A recognised qualification from the Chartered Institute of Housing (CIH)

Why You Should Choose
Kingdom Academy...

Fast-track your career. Build your expertise. Make a difference with Kingdom Academy.

Who Is This Programme For?

The CIH Level 4 Certificate in Housing is a recognised qualification that provides housing professionals with the advanced knowledge and practical insights needed to manage housing services, influence policy, and lead teams effectively. This programme covers key areas such as housing law, leadership and management, customer engagement, and strategic planning, ensuring learners are equipped to contribute to organisational success and community well-being.

The CIH Level 4 Certificate is designed for senior housing officers, housing managers, and policy professionals who want to take on greater responsibility within their organisations. It is particularly suitable for individuals managing housing services, overseeing compliance, and leading community initiatives. Accessible to those with or without prior housing qualifications, this course offers a clear pathway to senior roles, making it ideal for professionals seeking to formalise their expertise and drive meaningful change in the housing sector.

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Your Learning Journey...

Stage One

Eligibility & Enrolment

Starting your journey right

  • Complete your enrolment process and receive all the necessary course materials.
  • Attend an induction session to understand the course structure, learning objectives, and assessment requirements.
  • Meet your dedicated Kingdom Academy tutor who will support you throughout the programme.

🔑 Key Outcome: Clear understanding of the programme and your pathway to success.

Stage One

Stage Two

Pre-Course Preparation

Setting yourself up for success

  • Access pre-course materials to familiarise yourself with key concepts.
  • Reflect on your current knowledge and experience to identify areas for development.
  • Set personal learning goals to maximise the impact of your studies.

🔑 Key Outcome: Prepared and ready to engage in your learning journey.

Stage Two

Stage Three

Core Learning Workshops

The core learning phase consists of live workshops and tutorials, covering key topics such as housing policy, leadership, compliance, and strategic planning. These interactive sessions are delivered virtually or in-person, depending on the learner’s preference and organisational needs.

📋 Key Topics Covered:

  • Professionalism in Housing
  • Housing Law & Regulation
  • Housing Policy
  • Customer Focus in Housing
  • Finance in Housing
  • Resident Involvement in Housing

🔑 Key Outcome: Learners will gain in-depth knowledge and practical skills to manage housing services, lead teams, and implement effective policies.

Stage Three

Stage Four

Application in Practice

Learners will be encouraged to apply their learning directly in their roles. This stage focuses on practical application by managing real-life housing scenarios, developing policies, and leading service improvements.

📋 What to Expect:

  • Applying new knowledge to workplace tasks
  • Leading housing-related projects and initiatives
  • Receiving feedback from mentors and colleagues

🔑 Key Outcome: Learners will build confidence in managing housing services and see the impact of their learning in real-world situations.

Stage Four

Stage Five

Assignments & Portfolio Development

Throughout the programme, learners will complete written assignments and build a portfolio of evidence to demonstrate their competency across the qualification standards. Assignments are designed to be practical and relevant to housing roles.

📋 What to Expect:

  • Completing written assignments for each module
  • Collecting evidence of practical application
  • Documenting achievements and progress

🔑 Key Outcome: Learners will have a comprehensive portfolio showcasing their expertise and readiness for assessment.

Stage Five

Stage Six

Progress Reviews & Mentoring

Regular progress reviews with a Kingdom Academy tutor ensure learners stay on track and meet key milestones. These sessions provide personalised guidance and support.

📋 What to Expect:

  • Regular meetings with a mentor
  • Reviewing progress and setting next steps
  • Addressing challenges and identifying solutions

🔑 Key Outcome: Learners will feel fully supported throughout their learning journey, with clear guidance to help them succeed.

Stage Six

Stage Seven

Final Submission & Qualification Award

Once learners have completed all assignments and their portfolio, they will make their final submission for review. Upon successful completion, learners will be awarded the CIH Level 4 Certificate in Housing, a recognised qualification from the Chartered Institute of Housing.

📋 What to Expect:

  • Final submission of assignments and portfolio
  • Review by Kingdom Academy tutors
  • Official awarding of the qualification

🔑 Key Outcome: Learners will achieve a recognised qualification that supports career progression and further study opportunities in housing.

Stage Seven

Stage Eight

Post-Completion & Progression

What’s next?

  • Celebrate your achievement and reflect on your learning journey.
  • Explore opportunities for further development, such as progression to additional leadership training.
  • Apply your new skills to continue driving positive change in your organisation and the housing sector.

🔑 Key Outcome: Continued personal and professional growth beyond the qualification.

Stage Eight
CIH Level 4 Certificate in Housing

Enhance your housing expertise, lead with confidence, and drive positive change in your community

Delivered through live workshops and practical assignments, the CIH Level 4 Certificate in Housing provides learners with advanced knowledge in housing policy, leadership, customer engagement, and business planning. This course equips housing professionals with the skills to manage housing services, lead teams effectively, and implement strategic improvements within their organisations.

The six core modules include:

  • Professionalism in Housing
  • Housing Law & Regulation
  • Housing Policy
  • Customer Focus in Housing
  • Finance in Housing
  • Resident Involvement in Housing

These modules are designed to help learners build confidence in managing housing operations, driving service improvements, and contributing to organisational success. The practical, real-world focus ensures learners can apply their learning directly to their roles, delivering positive outcomes for tenants, teams, and communities.

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Testimonials

Ready to take on more responsibility...

"I feel I am ready to take on more responsibility within the team as I have developed a wide range of understanding of the business function within the housing sector. My decision making is far more confident within my role and my leadership skills have progressed significantly.

Level 3 provided classes were as covid and changes to how we work meant I had to complete most of my course online. The learning experience shook me slightly and I don't feel I was fully prepared for this although, it was highlighted before we began the course. If I am going to be honest my first experience in my own cohort was not the best and I just didn't feel like I was on the same wavelength as my tutor whatsoever which set me back a little. I did advocate this to Jade Dixon who listened and supported me through this and in the end due to personal reasons, I needed a break in learning and was then added to a different cohort where I felt I connected more with that tutor and completed my course. There was nothing this lady could not do..."
Paula Durcan
2024

Essential Information

All the important information you need to move forward with confidence.

The CIH Level 4 Certificate in Housing is a recognised qualification that provides housing professionals with advanced knowledge and practical insights to manage housing services, influence policy, and lead teams effectively. It covers key areas such as housing policy, leadership, customer engagement, and business planning, helping learners take on senior roles within their organisations.

This programme is ideal for individuals already working in housing roles who want to progress into management or policy-making positions. It’s particularly suited to:

  • Housing Managers
  • Senior Housing Officers
  • Policy Officers
  • Neighbourhood Managers
  • Tenancy Managers

The course is designed for professionals seeking to formalise their experience, develop leadership skills, and contribute to organisational strategy.

The course is delivered through a blended learning approach, combining:

  • Interactive workshops
  • Self-directed study
  • One-to-one mentoring

Workshops are typically delivered at regular intervals to keep learners engaged and on track. The course also includes written assignments and practical activities to reinforce learning.

There are no formal entry requirements for the CIH Level 4 Certificate in Housing Practice. However, it is recommended that learners have some experience working in housing or a related field to benefit fully from the course content.

The course covers six core modules:

  1. Professionalism in Housing
  2. Housing Law & Regulation
  3. Housing Policy
  4. Customer Focus in Housing
  5. Finance in Housing
  6. Resident Involvement in Housing

These modules equip learners with the tools to manage housing services, develop policies, and lead teams effectively.

The qualification typically takes 12 months to complete. However, the timeline can vary based on the learner’s pace and availability to complete assignments.

Yes, this is a CIH-accredited qualification that is widely recognised across the housing sector. 

The course focuses on practical learning that can be applied directly in housing roles. While there are no formal work placement requirements, learners are encouraged to reflect on their real-life housing experiences to complete their assignments.

Yes, Kingdom Academy offers in-house cohorts for organisations that wish to enrol multiple employees. This option can be tailored to meet the specific needs of the organisation.

After completing the Level 4 qualification, learners can progress to:

  • CIH Level 5 Diploma in Housing
  • Senior housing roles within the sector
  • Further leadership and management qualifications

These progression routes help learners build their careers and take on more responsibility in housing management.

To apply for the course or learn more about upcoming start dates, please click the enrol button or  complete the enrolment enquiry form below, and a member of our team will get in touch with you to discuss your options and next steps.

Ready To Enrol?

To apply for the course or learn more about upcoming start dates, complete the enrolment enquiry form below, and a member of our team will get in touch with you to discuss your options and next steps.