Innovate Awarding Organisation

Innovate Level 4 Certificate in Senior Housing & Property Management

A recognised qualification designed to equip senior housing and property professionals with the skills and expertise to manage housing services, ensure compliance, and deliver high-quality outcomes for tenants and stakeholders.

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Innovate Level 4 Certificate in Senior Housing & Property Management: Fast-Track Your Development with a Competence-Based Qualification

Invest In Your Future With Kingdom Academy's Trusted Programmes with the Innovate Awarding Organisation

The Innovate Level 4 Certificate in Senior Housing & Property Management is a recognised qualification designed to equip senior housing and property professionals with the skills and expertise to manage housing services, ensure compliance, and drive organisational success. This course is ideal for those already working in the sector who want to advance into senior roles, formalise their experience, or meet the requirements of the Social Housing Regulation Act 2023.

At Kingdom Academy, we deliver this programme through a flexible, blended learning approach that combines practical assessments and expert-led online workshops. Learners will gain essential skills in legislation, business planning, customer service, and financial management, with a focus on applying knowledge to real-world contexts. Whether you’re looking to enhance your current role or prepare for future leadership opportunities, this course provides the tools and insights needed to excel in housing and property management.

Individual Enrolment Investment £1995 + VAT

For groups of 12 or more, we offer an exclusive in-house training programme tailored to your organisation’s needs. Get in touch to discuss your requirements and receive a tailored quotation.

Key benefits of the programme include:

  • Completion in just six months
  • Delivered by subject matter experts with over 10 years of housing sector experience
  • Achievement rates exceeding the national average
  • A qualification that meets the requirements of the Social Housing Regulation Act 2023

Why You Should Choose
Kingdom Academy...

Fast-track your career. Build your expertise. Make a difference with Kingdom Academy.

Who Is This Programme For?

The Innovate Level 4 Certificate in Senior Housing & Property Management is a recognised qualification that equips senior housing and property professionals with the knowledge and practical skills needed to manage services, ensure compliance, and contribute to organisational success. This programme covers essential areas such as legislation and regulation, business planning, customer service, and financial management, providing learners with the tools to deliver high-quality outcomes for tenants and stakeholders.

The Innovate Level 4 Certificate is designed for housing managers, property managers, and senior professionals responsible for overseeing housing services, managing assets, and ensuring compliance with sector regulations. It is particularly suitable for those looking to formalise their experience, meet the requirements of the Social Housing Regulation Act 2023, and progress into leadership roles. Accessible to individuals with or without prior qualifications, this course offers a clear pathway to career growth, making it ideal for professionals committed to driving positive change in the housing and property sector.

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Your Learning Journey...

Stage One

Eligibility & Enrolment

Your journey begins with enrolment and a comprehensive induction to familiarise you with the programme structure, learning resources, and assessment criteria. This stage ensures you are fully prepared to begin your studies.

📋 What to Expect:

  • An introduction to the course structure, units, and outcomes.
  • Guidance on using the e-portfolio and accessing e-learning resources.
  • Meeting your dedicated tutor for ongoing support.

🔑 Key Outcome: A clear understanding of the course expectations and how to succeed.

Stage One

Stage Two

Pre-Course Preparation

Reflect on your current experience and professional aspirations to set personalised learning goals. This step ensures the programme aligns with your needs and career objectives.

📋 What to Expect:

  • Self-assessment of your existing skills and knowledge.
  • Goal-setting with your tutor to focus on areas of growth.
  • Creation of a learning plan tailored to your role and aspirations.

🔑 Key Outcome: A targeted approach to maximise the impact of your learning.

Stage Two

Stage Three

Core Learning Workshops

Engage in six live online workshops that provide an overview of each unit and practical guidance on completing the required assessments. These sessions are led by expert tutors and focus on real-world application of knowledge.

📋 Core Modules Covered:

  1. Legislation and Regulation in the Housing and Property Market
  2. Policies & Procedures
  3. Context of the Business in the Housing & Property Market
  4. Business Planning & Performance Monitoring
  5. Customer Service & Stakeholder Relationship Management
  6. Financial Management

🔑 Key Outcome: A solid foundation of knowledge and skills to manage senior housing and property responsibilities effectively.

Stage Three

Stage Four

Application in Practice

Apply your learning directly to your workplace through work-based assignments. This stage focuses on translating theoretical knowledge into practical, real-world skills.

📋 What to Expect:

  • Completing assignments that reflect your daily responsibilities.
  • Demonstrating compliance with housing regulations and service standards.
  • Applying business planning, financial management, and customer service strategies to your role.

🔑 Key Outcome: Practical experience that reinforces your knowledge and strengthens your competency.

Stage Four

Stage Five

Portfolio Development

Throughout the course, you will build a comprehensive portfolio of evidence showcasing your skills, knowledge, and achievements. This portfolio will include work-based assignments, practical examples, and reflective logs.

📋 What to Expect:

  • Documenting evidence of your learning and practical applications.
  • Reflecting on challenges, successes, and areas for improvement.
  • Receiving feedback from your tutor to ensure your portfolio meets assessment standards.

🔑 Key Outcome: A professional portfolio that demonstrates your competence and expertise.

Stage Five

Stage Six

Assessment & Certification

Complete the formal assessments to validate your knowledge and skills. This includes a multiple-choice knowledge test on legislation and regulation and a final review of your work-based portfolio.

📋 What to Expect:

  • Submitting your portfolio for evaluation.
  • Completing the knowledge test to demonstrate your understanding of housing legislation.
  • Achieving the Innovate Level 4 Certificate upon successful assessment.

🔑 Key Outcome: A recognised qualification that validates your skills and enhances your career prospects.

Stage Six

Stage Seven

Post-Completion & Progression

With your qualification in hand, you will be equipped to take the next step in your career. This course opens doors to leadership opportunities and further professional development in the housing and property sector.

📋 What to Expect:

  • Guidance on progression opportunities, such as advanced qualifications.
  • Applying your enhanced skills to take on greater responsibilities.
  • Strengthening your professional profile to meet sector demands.

🔑 Key Outcome: Continued growth and the confidence to excel in senior housing and property roles.

Stage Seven
Innovate Level 4 Certificate in Senior Housing & Property Management

Advance your skills, manage with confidence, and deliver excellence in housing and property management.

Delivered through live workshops and practical assignments, the Innovate Level 4 Certificate in Senior Housing & Property Management provides learners with advanced knowledge in legislation, business planning, customer service, and financial management. This course equips senior housing and property professionals with the skills to manage housing services, ensure compliance, and drive strategic improvements within their organisations.

The six core modules include:

  • Legislation and Regulation in the Housing and Property Market
  • Policies & Procedures
  • Context of the Business in the Housing & Property Market
  • Business Planning & Performance Monitoring
  • Customer Service & Stakeholder Relationship Management
  • Financial Management

These modules are designed to help learners build confidence in overseeing housing operations, ensuring compliance, and driving organisational success. With a practical, real-world focus, this programme enables learners to apply their knowledge immediately, delivering impactful results for tenants, stakeholders, and their organisations.

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Testimonials

Ready to take on more responsibility...

"I feel I am ready to take on more responsibility within the team as I have developed a wide range of understanding of the business function within the housing sector. My decision making is far more confident within my role and my leadership skills have progressed significantly.

Level 3 provided classes were as covid and changes to how we work meant I had to complete most of my course online. The learning experience shook me slightly and I don't feel I was fully prepared for this although, it was highlighted before we began the course. If I am going to be honest my first experience in my own cohort was not the best and I just didn't feel like I was on the same wavelength as my tutor whatsoever which set me back a little. I did advocate this to Jade Dixon who listened and supported me through this and in the end due to personal reasons, I needed a break in learning and was then added to a different cohort where I felt I connected more with that tutor and completed my course. There was nothing this lady could not do..."
Paula Durcan
2024

Essential Information

All the important information you need to move forward with confidence.

The Innovate Level 4 Certificate in Senior Housing & Property Management is a competence-based qualification designed for professionals working in senior roles in the housing and property sector. It equips learners with advanced knowledge and practical skills to manage housing services, ensure compliance, and contribute to organisational success.

This course is ideal for:

  • Housing and property professionals in senior roles such as Housing Manager, Property Manager, Investment Manager, or Assets Manager.
  • Individuals responsible for overseeing housing services, managing compliance, and driving organisational improvements.
  • Professionals looking to formalise their experience, meet compliance standards, or progress into leadership roles.

The course is delivered through a blended learning approach that includes:

  • Live Online Workshops: Six sessions covering the key modules and assessment guidance.
  • Practical Assignments: Work-based tasks relevant to your role.
  • E-Learning Resources: Access to an e-portfolio and supporting materials for flexible study.

This structure allows learners to balance their studies with professional responsibilities.

e learning.

No prior qualifications are required. However, learners should ideally have experience in a senior housing or property management role to fully benefit from the course.

The programme includes six core modules:

  1. Legislation and Regulation in the Housing and Property Market
  2. Policies & Procedures
  3. Context of the Business in the Housing & Property Market
  4. Business Planning & Performance Monitoring
  5. Customer Service & Stakeholder Relationship Management
  6. Financial Management

These modules provide a comprehensive foundation in housing and property management.

The course typically takes 6 months to complete, depending on your pace and availability to complete the required assignments and portfolio.

Yes, the Innovate Level 4 Certificate in Senior Housing & Property Management is widely recognised within the housing sector as a competence-based qualification designed to meet professional standards. It aligns with the requirements of the Social Housing Regulation Act 2023, which emphasises the importance of demonstrating competence in senior housing roles. Completing this qualification not only enhances your professional credibility but also ensures you meet the compliance and regulatory expectations within the sector.

The course focuses on practical learning that can be applied directly in housing roles. While there are no formal work placement requirements, learners are encouraged to reflect on their real-life housing experiences to complete their assignments.

Yes, Kingdom Academy offers in-house cohorts for organisations that wish to enrol multiple employees. This option can be tailored to meet the specific needs of the organisation.

After completing this qualification, learners can:

  • Progress into leadership roles within the housing and property sector.
  • Pursue further professional qualifications, such as Level 5 or higher in housing or property management.
  • Apply their enhanced skills and knowledge to deliver greater impact in their current role.

To apply for the course or learn more about upcoming start dates, please click the enrol button or  complete the enrolment enquiry form below, and a member of our team will get in touch with you to discuss your options and next steps.

Ready To Enrol?

To apply for the course or learn more about upcoming start dates, complete the enrolment enquiry form below, and a member of our team will get in touch with you to discuss your options and next steps.